Hi, my family I will be staying at the Club Med Ixtapa from Feb. 13 to 20. My husband and I have traveled previously to Mexico on several occasions but this would be the first time we will be visiting Mexico with our 9 year old son. We have heard many good reviews about this resort so we are very excited about this trip. However, we saw a review on TripAdvisor posted on Feb. 4, 2010 from someone who claimed that a large group of people got a severe stomach virus at this resort in January and needed to receive I.V. in the Emergency Dept. at the local hospital. Would anyone who was also at this resort in January 2010 please let me know if he/she also got sick or heard about a viral outbreak during his/her stay? Thank you in advance for any information you can provide me.
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Ixtapa Pacific
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3 Answers
Wendy says Hi,
I just read another review that stated another family became sick with Salmonella on their trip. I would also appreciate any info you may have regarding this. This will be our first trip to Mexico with our three young children. Even more worrisome, was that this family mentioned the club med staff were not very helpful when they needed assistance with medical care. Thanks! Posted February 16, 2010, 10:03 pm
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0Neeta says I am also concerned about the Trip Advisor reviews mentioning Salmonella. Especially since one member commented on seeing kitchen staff using the same utensils for raw meat and serving the food. Traveller's Diarrhea or a regular flu virus are one thing, but Salmonella due to unsanitary resort or kitchen practices is another. I was also bothered by the story of the family with a dehydrated 2 year-old who had to take a cab to get medical help and who claim to have received little to no assistance from staff. Could a Club Med rep please provide comment on this site, or post a manager's response on Trip Advisor? Posted February 23, 2010, 2:17 pm
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0Wren says I am also concerned about the stomach issues and the way the resort has not responded well. We have an upcoming trip to the resort in March and don't want it to be spent being ill and in the hospital. Any updates from the property? Posted February 23, 2010, 7:08 pm
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