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My watch was stolen from my room in 10/2009. I have not been able to get any resolution from Club Med or their insurance company. They don't reply to emails or phone calls for months and then reply to say they are still processing my claim. Is there a contact person at Club Med corporate that I can communicate with? I used to be a huge Club Med fan, but can't possibly recommend this company after the horrific customer service I have been given :(

By Monica
on July 12, 2010

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July 2010