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I'm so frustrated. I just called to book my Club Med vacation in the Yucatan resort and at the last minute they tacked on another $400 to make my children's room adjoining. We are booking as a family and my children are both 3-years-old! They actually told me on the phone that if I didn't pay this fee they would put us in separate buildings. I spoke with a manager and explained that there is no question I need to be next to my toddlers, which he agreed, but then said there was nothing they could do if I didn't pony up the extra fee. I didn't. That seems like extortion. It's not like I'm on a girlfriend vacation and want to be close to my friends - I have to be next to my children. Has anyone else run into this situation?

By kate
on August 20, 2010

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I am considering a trip to Cancun with my wife and 3 sons (11, 8, and 4). Am I better off with 2 connecting rooms (are connecting rooms guaranteed) or with a 2 bedroom suite? Thanks.

Connecting rooms are NOT guaranteed, according to the CM manager I spoke with. As a matter of fact, I was asked to pay $400 additional just to guarantee that I'd be next to my children. When I refused they said "Too Bad. You might be across the compound from your children." Disappointed with their response doesn't even cover it.

by kate
on August 23, 2010

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